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Celebrating 10 Years, 1997 - 2007
 

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Fall 2009— Volume XVII, No. 1

   
 

Sub-Hauler Profile

Guachos Trucking, Inc. Julio and Joaquin Hernandez

Julio & Joaquin
Hernandez

Julio Hernandez and his brother Joaquin own Guacho’s Trucking, Inc. Currently they operate three trucks in northern California: one at Sleep Train in Sacramento, and two at Scandinavian Designs in San Jose/Cupertino and Berkeley/ Vacaville. The Dispatch spoke to Julio about the brothers’ operation.

Julio began in delivery services about ten years ago. “I started out as an assistant for a contractor with another company,” he says. He bought his first truck in 2002, and not long after, started Guacho’s Trucking with Joaquin.

Guacho’s Trucking began hauling with DSI in 2005. “The best part of our relationship with DSI is that everyone is so willing to work with us and help us with our jobs,” Julio says. “We look forward to working with DSI for a long time,” he adds.

Minimizing the amount of re-routing during a delivery run aides in reducing mechanical problems and fuel costs, says Julio. “This helps us remain flexible to meet DSI, and customer requirements.”

In addition to the rising truck costs, they have seen other changes in the business, most notably in technology.

“We have much better communication with the warehouse now,” he says. “We can adjust our routes quickly if a customer cancels for instance, and that helps conserve fuel and saves us time.”

Julio and Joaquin do “whatever it takes” to make certain that the customer is always satisfied. Julio remembers one delivery that necessitated hauling a mattress up and over a balcony of the customer’s home. “Our goal is to keep the customer happy,” he says, “or we can’t stay in business.”

Jonathan Arrendale, DSI Group Director, comments, “Guacho’s Trucking is always ready to take on whatever deliveries are required. Their attention to customer care contributes to the success of the client as well as our company. It’s a good fit all the way around.”

The Hernandez brothers live about thirty minutes away from each other in Northern California. On their days off, they both enjoy going to local parks, playing ball, and other activities that center around their families.

   
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