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DSI's "Whatever It Takes"
Philosophy Leads to New Business
 Ashley
Furniture in Phoenix, AZ had a unique problem this past December…
strong sales were generating more customer deliveries than their
operation could handle! Michael Jedlowski, Ashley's dynamic CEO,
was already in the process of evaluating a proposal from Delivery
Solutions when he reached out for some "emergency" help.
Reaching Michael on his cell phone the Saturday before Christmas,
DSI's Dave Thompson committed to having four teams delivering for
Ashley in Phoenix within 10 days! That's when the real work started.
Jonathan Arrendale and Roy Siu spearheaded DSI's plan, identifying
trained and experienced teams in Phoenix, as well as coordinating
travel for current DSI contractors from Northern California to the
Phoenix area. Service for Ashley was initiated the week following
Christmas with four routes daily, and now includes on-site management.
By doing Whatever It Takes to solve Ashley's
capacity shortfall, DSI has developed a loyal new client, one of
the fastest growing and most respected furniture retailers in the
country. Quoting Michael Jedlowski, "DSI was quick to respond
to our needs, and handled the transition in a timely and professional
manner. I look forward to working with them in Phoenix and other
markets as we continue our expansion." |
