Overview
Our people, the employees and contract drivers who work for Delivery Solutions, are our "driving force" when it comes to delivering quality service to our client partners and their customers. The growth and success of DSI is due to their consistent, quality performance, as well as the support of Delivery Solutions' management and our valued clients.
Working for DSI, employees and contractors can grow, learn, and prosper. DSI provides the best technology in the business and access to training programs and opportunities for promotion. We also offer pay-for-performance compensation and a company-wide recognition program.
Delivery Solutions provides the excitement of a growing company and a highly professional working environment. Our people respond…and deliver.
"Delivery Solutions helped me get started in my business. They worked with me on the loan application to purchase my first truck and assisted me in obtaining insurance," - Jaime Chavez, JEC Trucking
The company is "very family oriented, makes you feel
comfortable and is always behind you. They send you to seminars
and make you feel appreciated with awards." - Elia
Arias, Account Executive at EasyLife Furniture
"DSI is always there to help out whether it's assisting with fuel expenses, or the cost of a rental when I need an extra truck." - Victor Aguirre, VA Trucking
"I work with a really great group of people." - Cathi Griffin, Account Manager in the North Group
Employee Development – Internal Training
Some of the ongoing training programs that allow employees to develop and refine their skills to prepare for advancement include:
- The Executive Development Group
- The Management Development Group
- The Supervisor Development Group
Performance Recognition Programs
Delivery Solutions has developed performance recognition programs to recognize employees and contract drivers who excel. Employees are eligible for Achievement and Service Awards. Contract drivers are also eligible for Service Awards in addition to awards and incentives at individual client accounts.
Achievement Awards
In
2002, Delivery Solutions introduced a yearly Achievement Awards
program for employees. DSI's Executive Committee defined the following
award criteria to recognize excellence and achievement:
President's Award
This award recognizes the best overall performance by a DSI manager. This team member has developed excellent relationships with staff, contractors, and client representatives alike. He or she has also provided both clients and customers with superior service and has produced outstanding financial performance.
Spirit Award
This award recognizes the DSI employee who best exemplifies enthusiasm and teamwork. This team member always brings a positive attitude and approach to the workplace.
Location of the Year Award
This award recognizes the DSI account and staff whose operation is superior in client service and company profitability.
Employee of the Year Award
This award recognizes the DSI employee who consistently goes the extra mile in performing his or her duties. This team member's contributions have been integral to the success of their account.
F.L.I.P.P.E.R. Award
This award recognizes the DSI manager whose performance demonstrates the highest level of commitment to our core values: Follow-up, Leadership, Integrity, Proactive, Promote, Excellence, and Relationships.
Rookie of the Year Award
Introduced in 2004, this award is given to recognize the employee whose first year contributions provided the most significant and beneficial impact on the company.
Most Improved Operation
Introduced in 2003, this award recognizes the staff "team"
whose location has shown the greatest improvement in service and
financial performance.
Service Award
This award recognizes employees and contractors for completing five years with DSI.
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